FAQs
Q&A
Pre-order notice
Because every canopy is printed to order in small batches to keep the artwork sharp, please allow 3–5 business days for your umbrella to be made before it ships. You'll get a confirmation email with tracking as soon as it's on its way.
Who designs the artwork?
Every canopy pattern is original artwork created in-house by the Prismveil studio, inspired by old maps, weathered banners, and the long roads travelers follow through storm and shadow — designs you won't find anywhere else.
How fast is shipping?
Once your order ships, standard delivery takes 7–12 business days. A faster shipping option is available at checkout if you'd like your umbrella sooner.
What size is the umbrella?
Each umbrella opens to 41 inches (104 cm) across for full-size coverage, and folds down to about 24 inches for easy carrying.